Returns and Exchanges
Returns & exchanges
If you are not completely satisfied with your purchase, I’m sorry to hear that. Please contact me to discuss your options. An item can be returned in its original, unused condition within 14 days of delivery for store credit.
Returned items should be unused and unworn and must be packaged carefully. Items received in a broken condition due to poor packaging will not receive a refund. Item must be received in resalable condition.
In case of craftsmanship defect, request for full refund within 14 days of your receipt of the item will be granted and will be issued only after the item has been returned safely to Bedrock Rose.
In returning your item, it is recommended you purchase shipping insurance; Bedrock Rose is not responsible for missing packages. If the return item is not received, or is received in damaged condition due to poor packaging, no refund will be credited.